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Cookie Policy

Last updated: March 2026

This Cookie Policy explains how CoachUp (“CoachUp”, “we”, “our”, or “us”) uses cookies and similar technologies when you visit our website, web platform, and mobile applications (collectively, the “Services”).

By continuing to use our Services, you consent to the use of cookies in accordance with this Cookie Policy.

 

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website.
They help websites function properly, improve user experience, and provide analytical information about how the platform is used.

 

2. How We Use Cookies

CoachUp uses cookies to enhance your experience and ensure the proper functionality of our Services.
Cookies may be used for the following purposes:

  • To maintain secure login sessions
  • To remember user preferences
  • To improve platform performance
  • To analyze traffic and usage behavior
  • To enhance security and prevent fraud

 

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the platform to function properly.
They enable core features such as account login, authentication, and secure access to the dashboard.
Without these cookies, the Services cannot operate correctly.

 

Performance and Analytics Cookies

These cookies help us understand how users interact with our Services.
They allow us to collect anonymous information such as:

  • Pages visited
  • Time spent on pages
  • Error messages
  • Traffic sources

This information helps us improve performance and user experience.

 

Functional Cookies

Functional cookies remember user preferences and settings, such as:

  • Language preferences
  • Theme selection (light or dark mode)
  • Saved configurations

 

Security Cookies

Security cookies help detect suspicious activity and protect user accounts.
They support authentication and fraud prevention mechanisms.

 

4. Third-Party Cookies

CoachUp may use third-party services that set cookies on your device.
These third parties may include:

  • Analytics providers
  • Cloud hosting services
  • Security monitoring tools
  • Payment processing services

Each third-party service has its own privacy and cookie policies.

 

5. How to Manage Cookies

You can control and manage cookies through your browser settings.
Most browsers allow you to:

  • View stored cookies
  • Delete cookies
  • Block cookies
  • Set preferences for specific websites

Please note that disabling certain cookies may affect the functionality of the Services.

 

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

 

7. Contact Us

If you have any questions about this Cookie Policy, please contact us:

  • Email: info@getcoachup.com
  • Website: https://getcoachup.com